Outreach and Community Crisis Response

Outreach and Community Crisis Response

Manager: Em Raaflaub
Email: Em_Raaflaub@squamish.net

Our community outreach & crisis response team provides flexible, low-barrier support to Community Members who may face barriers accessing traditional office-based services or who need more immediate support. Through mobile outreach, crisis response, harm reduction, peer support, and connection to wellness services, the team meets Members where they are and helps them access the support they need.

Our Team

Harm Reduction & Overdose Prevention Lead
Our Harm Reduction & Overdose Prevention Lead provides compassionate, culturally grounded and relationship-based harm reduction and overdose prevention services to Community Members. Supports include harm reduction education, overdose prevention, safer-use support, service navigation, connection to resources and substance use supports.

Wellness & Outreach & Initiatives Coordinator
Our Outreach & Wellness Initiatives Coordinator works collaboratively with the Wellness Team and other People Services teams to ensure mental health and wellness initiatives are organized, coordinated, and responsive to the needs of Sḵwx̱wú7mesh People.

Outreach Social Worker
Our Outreach Social Worker provides culturally safe, trauma-informed, and strengths-based social work support to Community Members experiencing complex wellness needs or barriers to accessing services. Support may include outreach, assessment, case management, advocacy, crisis and safety support, referrals and practical assistance.

Peer Workers
Our Peer Workers provide mobile outreach and peer support through Nexwnínlhewá7nem Ch’áwch’aw hén̓xwilhem (People Services on Wheels). Drawing on lived experience, Peer Workers build trusting, culturally grounded relationships and provide practical and emotional support to Members. Peer Workers meets people where they are at, shares resources and helps connect Members to Wellness supports.