COVID-19 Community Update -September 18

Current numbers
Today, we received confirmation of one new case of COVID-19 in our community. Last night, we received confirmation of no new test positive cases for September 17. One additional case was confirmed the evening of the 16th.

There was also a revision related to epi-linked cases, bringing our total cases to 41 (37 lab confirmed, 4 epi-linked). “Epi-linked” means these individuals developed symptoms of COVID-19 and were in close contact with someone who tested positive, but they themselves were not tested.

88% of our cases, or 35 members, have recovered and been cleared from isolation. This leaves 6 active cases in our communities.

Two weeks ago, we were at 26 active cases. This significant decline in active cases truly is a testament to the commitment of our members to flattening the curve and protecting our loved ones.

Chet kw’enmantúmiyap (we thank you all) for making the necessary sacrifices to help us eradicate this virus from our communities.

Reminder re: COVID-19 Needs Assessment Survey
We are conducting another COVID-19 Needs Assessment Survey for the purpose of identifying current COVID-19-related needs in our community.

We have received over 320 survey responses to-date, and hope to get many more. Our goal is to have one member from each household complete this survey to help us gain a clear understanding of our community’s needs.

The survey link has been emailed out and posted to Facebook. You can also find it at It should take no more than five minutes to complete this brief survey.

The survey closes the evening of Monday, September 21.

If members require support or wish to complete the survey by telephone, please call 604-362-4558 during regular business hours.

Reminder re: Masks & Gloves Available
A reminder that we have both fabric and disposable masks available, as well as disposable gloves. If you or any members of your household need masks or gloves, please call 604-982-7610 to request these items.

Please note that these items are not restricted to households who are self-isolating. Masks and gloves will be distributed upon request to all members who need them.

Public Health Measures
As always, let’s keep up the great work by continuing to:
• Keep your bubble small
• Maintain 2m/6ft distance between you and anyone outside your bubble
• Wear a mask anywhere that social distancing may be a challenge
• Wash your hands frequently
• Don’t touch your face
And, with the extremely poor air quality we’re facing right now due to the wildfires, it’s recommended that we all stay inside as much as possible, and keep your windows and doors closed to keep the smoke out.

Reminder re: Isolation Supports through Member Services
If you are self-isolating due to COVID-19, please don’t hesitate to reach out. Our Member Services team is providing a wide range of assistance to meet the needs of those in isolation.

Call 604-982-7610 during business hours, or 604-505-3776 after hours.

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320 Seymour Blvd, North Vancouver, BC, V7L 4J5